Support, Information & Questions -

We're commited to providing the best support in the industry. We check our emails hourly, answer our phones and... if we aren't there, we answer our voice mail. So whichever way you feel more comfortable contacting us, feel free to use it. We will get back to you.

We won't make you run around through departments... mainly because we don't have many. We're a small team and we have no sales people.

So if you'd like to talk to a technician for advice on purchasing a GamingPC system... If you need technical support, or an RMA with any hardware related problems... If you'd just like to know us better and have any questions, we'll be glad to talk to you...

Company address :

1746 Bedard Ave, St-Lazare, Quebec, J7T 2G5

Business hours:

Monday : 10 am to 5 pm EST
Tuesday : 10 am to 5 pm EST
Wednesday : 10 am to 5 pm EST
Thursday : 10 am to 5 pm EST
Friday : 10 am to 5 pm EST

Return Policy :

All products bought at bảng xếp hạng may only be returned for repair under warranty for the warranty period; the warranty information is clearly indicated on your invoice. For products bought after August 26, 2018, the warranty is 5 year labor, 3 parts; for products bought before August 26, 2018 if the warranty period is not written on the invoice the warranty is 1 year parts and labor form the Invoice date indicated in the top right corner of your invoice. If the defective item is no longer available, we will exchange it for the same item in a different brand or for a better model; the defective product can also be repaired by the manufacturer and returned as a refurbished item. You need to contact us at RMA@ bảng xếp hạng before returning your product for repair in order to get an RMA number, all items returned without an RMA number will be returned at the customer's expense. The customer has to pay the shipping to return the product to GamingPc and needs to conform to our packaging standards or re-use the original boxes, any physical damage or loss during the shipping will not be covered by GamingPc. It's the customer's responsibility to inform us of any changes of address before we have shipped back the repaired product, if the customer does not inform us of any changes of address, we will use the address we have on file to return the product and cannot be held responsible if the customer has changed location. We will cover the shipping to return the repaired item using exclusively the Canada Post Expedited ground services, if the customer prefers to upgrade the service to an express delivery the customer will have to pre-pay the difference in price to upgrade the service. Products cannot be returned for a refund.

All canceled orders are subject to a 15% restocking fee if canceled after the order confirmation email is issued. Order cannot be canceled if the order is shipped.

Building time and Shipping delay :

bảng xếp hạng assemble all systems on order, since we offer many possible variations for each machine. The standard build time is around 15 to 20 business days. However the delay can be longer depending on stock availability, number of machines to be built simultaneously or because of defective part(s) (Yes brand-new parts can be defective (DOA)) and this is why we test all our machine for a minimum of 72h. Those problems can make the build time longer. Because of that, bảng xếp hạng gives a maximal delay of 30 business days before your order got shipped. * Shipping transit time showed in the shipping method is an estimation of the transit time from our warehouse to your place, this delay is once your order is shipped.

If you're looking for drivers for your computer, please see our bảng xếp hạng downloads page for an updated list of all the drivers for your system.

*** Water cooling fluids and additives sold by bảng xếp hạng may poisonous and fatal if consumed. bảng xếp hạng assumes no liability in the event that injury or death results from the misuse of these products.



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